- Touchstone Communications (UAE & USA Operations)
- Recruitment, Staffing & Projects Management ERP (Odoo 17 Enterprise)
- Enterprise-Level ERP Project
- 2022 (Delivered)
Recruitment & Staffing Digital Transformation
Touchstone Communications operates a multi-national staffing and customer services business with active footprints in UAE and the USA. The organization required a unified digital system to manage hiring requests, candidate screening, employment contracts, onboarding, work allocations, time tracking, payroll, multi-currency invoicing, and regional taxation. Legacy manual workflows created inefficiencies around approvals, billing cycles, and tracking of deployed resources across global clients.
Zaryans Consulting delivered an Odoo 17 based solution aligned to the company’s recruitment and employer-of-record (EOR) model. The platform streamlined the end-to-end hiring lifecycle, provided transparency for project-based staffing, automated timesheets for invoicing, and enabled compliance with UAE-specific taxes such as Corporate Tax and VAT. Multi-currency settlements and financial reporting supported overseas billing cycles, improving both accuracy and turnaround time.
All these diverse business verticals required seamless integration and centralized control from the head office. Although a leading Odoo partner had been engaged for over a year, the implementation failed to deliver the required outcomes.
Zaryans Consulting took over the project and initiated a comprehensive GAP Analysis to identify shortcomings in the existing implementation. Based on this assessment, a strategic and phased roadmap was proposed to resume and successfully complete the ERP implementation, aligning it with Telecom Foundation’s operational complexity and governance needs.
Project Scope & Modules
Touchstone’s operations required a high level of coordination between recruitment workflows, onboarding procedures, client project assignments, and financial transactions across borders. The absence of a centralized digital system made it difficult to track hiring requests, manage deployed resources, and reconcile multi-currency billing tied to project timelines and timesheets. Zaryans Consulting addressed these challenges by implementing a tailored Odoo 17 Enterprise solution that unified recruitment, HR, payroll, and project billing processes into a single platform. The system improved transparency, ensured compliance with UAE taxation models, automated invoicing cycles for overseas clients, and significantly reduced administrative overhead across the organization.
The unified platform covered recruitment, staffing, HR, payroll, and project billing operations through Odoo Enterprise:
